All TradeBank purchases are considered final sale and are not eligible for return, exchange, or refund. Please keep this in mind when selecting items such as rings and bracelets, as significant size changes may require special ordering (not eligible for trade) and may not be possible after purchase.

If you are interested in purchasing a specific piece using TradeBank, please do not place your order directly through the website. Instead, email lizzy@pollysjewelry.com so we can assist you with availability, sizing, and proper processing.